(KNZA)--Leadership from Topeka-based Tech’s EMS met this week with the Doniphan County Commission to address concerns about ambulance response times.

CEO Brent Teter told commissioners that while all ambulances are equipped with GPS, mapping systems are not always accurate in rural areas. To improve response times, the company is working with county officials to develop more detailed maps that include exact addresses, road conditions, and key landmarks.

Meanwhile, Undersheriff Brendan Wolvington is in the process of upgrading the county’s 911 dispatch system. The new platform will allow dispatchers to better track ambulance locations in real time, improving coordination during emergencies.

Commissioner Bobby Hall asked whether paramedics respond to every call. Teter confirmed that each call includes either an Advanced Life Support EMT or a paramedic.

Hall also raised questions about how well ambulances handle county roads. CEO Jay Watkins explained that the service’s all-wheel-drive units are more maneuverable and perform better than the heavier four-wheel-drive models.

Teter also reassured commissioners that the company’s hospital transport division does not interfere with emergency coverage. He said ambulances are upstaffed during high-demand situations to ensure continued service.

County officials say they will continue monitoring ambulance response times as these improvements are put into place.