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Westar Energy Warns of Fraud Attempts

By Greg Bebermeyer

09/10/2014

(KNZA)--Westar Energy is encouraging customers to be cautious if they receive a call or visit from someone claiming to be from Westar trying to collect money.

The Topeka-based energy provider said Tuesday it has received reports that callers are using technology to manipulate caller IDs so the fake collection calls appear to be from Westar. In addition, the company says it has received word of an impostor entering businesses and claiming to be from Westar. The individuals usually claim payment by prepaid credit card is required right away or electric service will be turned off.

Westar says there are a few ways customers can protect themselves against the scammers. First, Westar says you should look online to see if your account is current. Second, Westar says you should ask for an employee ID. The company says all Westar employees will readily show you their employee badge. In addition, you can call Westar at 800-383-1183 and ask if the company has called you or sent an employee to your location.

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