NVCH recognized as a Top 20 Critical Access Hospital
04/25/2025

(KMZA)--For the second consecutive year, Nemaha Valley Community Hospital (NVCH) has been honored as one of the Top 20 Critical Access Hospitals (CAHs) in the United States for Overall Performance and Patient Satisfaction. Remarkably, NVCH is one of only two CAHs nationwide to receive recognition in both categories.

The Chartis Center for Rural Health identified the top 20 CAHs, including NVCH, based on their outstanding performance in Overall Performance and Patient Satisfaction. These rankings were recently announced by the National Rural Health Association (NRHA), with an awards ceremony scheduled for September at the NRHA- Critical Access Hospital Conference in Kansas City, Missouri.

Kiley Floyd, CEO of NVCH, expressed pride in this achievement, stating, “We are deeply honored and proud to be acknowledged as one of the top 20 Critical Access Hospitals in the nation. This achievement is a testament to the unwavering dedication, courage, and compassion of our staff, and their steadfast commitment to our community, patients, and colleagues.”

The top 20 CAHs were selected based on a composite rating from eight indices of strength: inpatient market share, outpatient market share, quality, outcomes, patient perspective, cost, charge, and finance. This elite group was chosen from the Chartis Center for Rural Health- 2024 top 100 CAH list, released earlier this year.

The top 20 CAH best practice recipients excelled in one of two key performance areas:

  • Quality Index: A rating of hospital performance based on percentile rank across rural-relevant process of care measures.

  • Patient Perspective Index: A rating of hospital performance based on percentile rank across all 10 HCAHPS domains.


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